In brief: You can use all tools and templates, Today, and all Guides without an account. Tool worksheet entries stay in the current browser tab and are not sent to BondSeed or saved to an account; downloading or printing creates a copy on your device. If you use the situation finder, your description is sent to an AI service to check the request and match existing resources, as described below. It is not saved to your account.
1. Scope
This Policy explains how BondSeed handles information when you use https://www.bondseed.com, create an account, save content, or purchase course access. BondSeed is intended for adult parents and caregivers, not for children to use independently.
2. Information stored in your browser
Without signing in, your browser can store a default age band, saved Talk identifiers, saved Guide identifiers, and up to six recent Talk identifiers with dates. This uses local storage on your device. It lets the core experience work without an account and is not sent to BondSeed unless you later sign in and choose to use account sync.
Your analytics preference is also stored locally. The situation finder temporarily keeps your description in session storage in the current tab, so it can be passed to the results page and edited. When the finder opens, it discards stored drafts older than 15 minutes. Session storage is also removed when the browser ends that tab session. It is separate from account preferences and is not synced.
Situation finder and AI processing
When you submit a description, BondSeed sends it to Cloudflare Workers AI’s Clef Flash model to check the request and select a match from our existing parenting communication content. The model does not generate a personal diagnosis or new parenting advice. Please leave out names, school names, addresses, contact details, and other identifying information.
We do not save descriptions in our application database, accounts, recommendation logs, or analytics events. Requests use Cloudflare’s native AI binding without an AI Gateway, and we request that prompt and response logging and caching be disabled. Cloudflare processes requests under its Workers AI data usage terms. Routine hosting and security metadata may still be processed.
Cloudflare Turnstile checks the browser before a model call. Rate limits and a daily service quota protect the finder from abuse. The quota service stores counters and salted, daily IP-derived identifiers, not the description or verification token. The application deletes those quota records after two days; hosting-provider recovery and security retention may differ. Normal tool browsing remains available when recommendations are unavailable or limited.
3. Account and saved activity
If you create an account, we process your name, email address, authentication status, optional profile image supplied by a sign-in provider, session information, and security-related request information such as IP address and user agent. Authentication is provided through Better Auth and the sign-in options shown on the site.
After sign-in, BondSeed merges and syncs only your default age band, saved Talk IDs, saved Guide slugs, recent Talk IDs and dates, and course-access status. You can clear this saved activity from your Profile. Clearing saved activity does not itself delete the login account or legally required purchase records; contact us to request account deletion.
4. Payments
Creem processes course purchases as our payment and merchant-of-record provider. Creem collects the checkout and payment information it needs to process the transaction. BondSeed receives and stores order status and transaction records such as product, checkout, order, customer, request, and payment identifiers, and may receive the purchaser email and the associated webhook record. BondSeed does not store full payment-card details.
Review Creem’s Privacy Notice for its handling of buyer and payment data.
After a course purchase, we use the email address on your BondSeed account to send a thank-you and access confirmation through Cloudflare Email Service. We retain the checkout identifier, sending status, attempt count, and provider message identifier to prevent duplicate emails and investigate delivery problems. These messages contain no tracking pixels and are separate from marketing emails.
5. Optional analytics
Google Analytics 4 and Microsoft Clarity load only after you choose “Allow analytics.” Google Analytics may collect page and interaction events, browser and device information, approximate location derived from network information, and identifiers stored in analytics cookies such as _ga. Clarity may collect page URLs, clicks, scrolling and other interface interactions, browser and device information, approximate location, session recordings, heatmaps, and identifiers stored in cookies such as _clck and _clsk.
BondSeed uses these tools to understand page usefulness and usability problems. Product events and analytics must not contain email addresses, child answers, private notes, or other free text. Clarity is configured for analytics consent without advertising-storage consent.
If you choose “Only necessary,” neither analytics tag loads. You can reopen the choice below. Changing from allowed to necessary asks Clarity to withdraw consent, removes BondSeed’s accessible Google Analytics and Clarity cookies, and reloads the page; browser or network controls may offer additional choices.
Advertising, third-party cookies, and your choices
BondSeed has published an ads.txt authorization for Google AdSense. That authorization alone does not mean an advertisement is displayed or that advertising cookies are set. Where Google ads are served on BondSeed, third-party vendors and advertising networks, including Google, may place and read cookies in your browser and use web beacons, IP addresses, device identifiers, and similar technologies to deliver and measure ads and help prevent fraud.
Google and its advertising partners may use advertising cookies to select personalized ads based on your previous visits to BondSeed and other websites. This is sometimes called interest-based advertising. The information processed can include pages visited, ad interactions, browser or device information, and approximate location derived from an IP address.
Learn how Google handles this information in How Google uses information from sites or apps that use its services and Google’s advertising technology policy. You can manage or opt out of Google’s personalized advertising through My Ad Center. For participating third-party companies, visit AdChoices to review available opt-outs. These choices do not necessarily remove advertising and may apply only to a particular browser or device.
The “Review analytics choice” control on this page manages Google Analytics and Microsoft Clarity only; it does not grant consent to advertising. Where advertising consent is required, advertising choices must be collected separately before the relevant advertising technologies are used. If an advertising consent message is shown, use its privacy settings to review or withdraw your choices. Browser settings can also block or delete cookies, but do not replace a consent choice in that message.
BondSeed does not use saved Talks, selected age bands, private family situations, or sensitive information about parents or children to create advertising audiences, and does not intentionally send names, email addresses, or phone numbers in advertising requests.
6. Hosting, security, and service providers
BondSeed uses Cloudflare to deliver and protect the site, including Turnstile checks and AI content matching; a managed PostgreSQL service for account and purchase records; Better Auth for authentication; Creem for payment processing; and Google Analytics and Microsoft Clarity only with permission. These providers may process routine network, device, security, account, analytics, or transaction information as needed to provide their services.
7. How we use information
- Provide sign-in, saved-item sync, recent Talks, age preferences, and course access.
- Process purchases, maintain transaction records, and answer support requests.
- Protect the service, prevent abuse, troubleshoot errors, and meet legal obligations.
- Measure page and feature usefulness when analytics permission has been given.
Depending on your location and the activity, processing may rely on performing a contract, your consent, legal obligations, or legitimate interests such as security and service reliability. Where consent is the basis, you may withdraw it.
8. What we do not do
- We do not sell personal information.
- We do not build advertising profiles from a child’s behavior.
- We do not ask users to submit child answers, child profiles, relationship ratings, or private journals.
9. Retention
Browser-only preferences remain until you clear site data or use BondSeed’s clear controls. Account and saved-activity data are kept while needed to provide the account and for a reasonable period for security, recovery, or legal obligations. Purchase and accounting records may be retained for periods required by payment, tax, fraud-prevention, and consumer-protection rules. Analytics retention is controlled through our Google Analytics settings.
10. International processing and security
Service providers may process information in countries other than yours. Where required, appropriate contractual or legal safeguards are used. We use reasonable technical and organizational measures, but no online service can guarantee absolute security.
11. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, and to withdraw consent. You may clear saved activity in Profile, manage analytics above, or contact us for an account or privacy request. We may need to verify a request before acting on it.
12. Children’s privacy
BondSeed content discusses parenting, but the account service is directed to adults. We do not knowingly invite children to create accounts or submit personal information. If you believe a child has provided personal information directly to BondSeed, contact us so we can review and delete it where appropriate.
13. Changes and contact
We may update this Policy as the product or legal requirements change. The date above shows the latest revision. For privacy questions, access requests, or deletion requests, email privacy@bondseed.com. Please do not include a child’s sensitive details unless strictly necessary for the request.
This Policy describes BondSeed’s current product and practices. It is general information, not legal advice.